Contact Us

Do you have an emergency maintenance issue? Please call us immediately on 0333 240 6033 or use your emergency call alarm if out of hours.

Before reporting a repair remember some minor repairs are the tenant’s responsibility, check your responsibilities or find more details in your repairs and maintenance handbook.

Please note this form is for Girlings tenants ONLY

Your feedback is very important to us and we value your comments. Whether you have a question, complaint or general comment, please use the contact details below to let us know. We are always happy to hear from you.

You can write to us at:

Girlings Retirement Rentals Ltd
Frobisher Way
Taunton
Somerset
TA2 6HU

Or call us on 01823 346800

Or use the contact form below:

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It is your responsibility to clear any blockages you have caused.

Please ensure that the heater is switched on and the heater is set up to work in the usual way.

If your economy 7 has failed please check that the boost immersion is working as our repair administrators will need this information.

Please check that the shower isolator is in the on position.

Please tell us the location of the leak.

Please check the fuse box and neighbouring properties to see if it is a power cut before contacting us.

Please tell us the location of the window.

It is the tenant’s responsibility to clear any blockages you have caused to any kitchen or bathroom waste system.

It is the tenant’s responsibility to change lightbulbs.

It is the tenant’s responsibility to change batteries in doorbell units, if the unit fails after the batteries have been changed please contact us.